Terms and Conditions

Making A Purchase

We accept Visa, Mastercard, Access, American Express, Solo, Switch, JCB, and Visa debit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
You will be sent a summary of your order within 2 working day of placing the order.

Shipping And Handling

Standard Delivery - Cost: £5.95

Standard Delivery is available to most UK mainland addresses (excluding the Scottish Highlands and Islands) at a cost of £5.95 per order. Delivery to outlying areas and/or delivery of bulky/heavy items may incur additional charges. Most deliveries will require a signature, therefore please ensure that there will be someone available to sign for the parcel at the delivery address you choose. The delivering couriers operate Monday to Friday 9 till 6pm. If a parcel is returned to us because the courier has been unable to obtain a signature, there may be an additional charge to have your parcel redelivered.

How Long Will It Take?
Orders are normally delivered within 3 to 5 working days.


Express Delivery - Cost: £9.95
Express Delivery is available to most UK mainland addresses (excluding the Scottish Highlands and Islands). Charges for this service are dependent on the volume and weight of the order, and start from £9.95 per order. Most deliveries will require a signature, therefore please ensure that there will be someone available to sign for the parcel at the delivery address you choose. The delivering couriers operate Monday to Friday 9 till 6pm. If a parcel is returned to us because the courier has been unable to obtain a signature, there may be an additional charge to have your parcel redelivered.

How Long Will It Take?
We aim to process Express orders within 1 working day and they are then despatched on a next working day delivery service. Express orders are given priority over Standard orders, however selecting Express Delivery does not guarantee that you will receive your order the following working day.

Delivery Schedule

All orders are despatched within 48 hours of receipt of order.
Subject to circumstances beyond our control.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
 

Remittance Terms

Orders will only be despatched on full payment of amounts shown.  

Guarantee

We guarantee your satisfaction.
Goods damaged in transit will be replaced.
If you are not satisfied with the goods supplied a return will be accepted provided we are contacted within 10 days of receipt.
In either event please contact us for advice on returning the products supplied before despatching them.

Reaching Us

Tel: 01638 663147
Fax: 01638 666600
Email: admin@moons4toys.com
Our telephone lines are open between 09:00 a.m and 5:30 p.m Monday to Saturday.

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